FAQ mockup

Rough first draft of an idea for how the structure of our FAQ might look. Headings are proposed FAQ categories, bullet points are individual FAQs, bold FAQs are ones that are probably important enough to prioritise working on first.

For now, I've just put in a few FAQs, to give an indication of the sort of thing I'm envisioning in each category. Feel free to add more. Also feel free to comment (eg, this should be two FAQs, this is important enough that it should be a priority, we're going to need this category as well, etc.) since this is just at first draft stage at the moment!

About Us

 * What is Dreamwidth Studios?

Your Account

 * How do I create an account?
 * How do I validate my account?
 * What are paid account features?

Journal Entries

 * How do I post an entry?
 * How do I edit an entry?

Comments

 * What are comments?
 * How do I post a comment?

Your Journal's Appearance

 * How do I change the appearance of my journal?
 * How do I add a link list?

Your Profile

 * How do I update my bio?
 * What are interests?

User Icons

 * How many icons can I have?
 * How do I upload an icon?

Communities

 * How do I join a community?
 * How do I post to a community?
 * How do I find a community to join?

Managing Communities

 * How do I create a community?
 * How does community moderation work?

Relationships

 * What is a reading list?
 * What is a trust list?
 * How do I set up filters?

Organizing

 * What are tags?
 * What are memories?

Reading List

 * How do I view my reading list?
 * Why are some entries not showing up on my reading list?

Feeds

 * What are feeds?
 * How do I add a feed to my reading list?

Explore

 * What is the directory?
 * How do I search Dreamwidth?

Miscellaneous

 * How was it for you?
 * Your mom?
 * Anything else that doesn't fit into the above?