Difference between revisions of "Support Ninja"

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(The account has been taken over by some startup, and all useful information has been stuffed in other pages, chiefly Twitter. Hat tip to Pau.)
 
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[http://twitter.com/supportninja Support Ninja] is a twitter account created by <dwuser>tajasel</dwuser> for reaching out to people asking questions about and reporting problems with Dreamwidth on twitter.
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#REDIRECT [[Twitter]]
 
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It is controlled by a few interested members of the support team who take shifts at being on "support ninja duty".
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The topic of the #supportninja [[IRC]] channel will always display the current ninja-on-duty.  This Wiki page is intended to be a depository for short links and oft-used statements that can be sent to twitter users.
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== I'm on the support team! Can I go on ninjaduty? ==
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Sure.  Talk to <dwuser>tajasel</dwuser> and she'll give you the account password.
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* Use [http://search.twitter.com/search?q=dreamwidth twitter search] to find mentions of Dreamwidth.
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* Everytime there's a new tweet mentioning DW, a bracket with a number in will appear in the title/tabs bar of your browser next to the rest of the title ("dreamwidth - Twitter search")
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* Navigate to the tab/window and refresh to see the new tweets.
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* Reply to tweets asking questions/reporting problems, either from the web or a twitter client of your choice.
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== Statements ==
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* Dreamwidth is a codefork of LiveJournal which just went into open beta. Useful links: http://is.gd/vXyV & http://is.gd/vYOC.
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* DW is not exactly like LJ: it is a codefork & full of differences. Useful links: http://is.gd/vXyV & http://is.gd/vYOC.
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* there are several ways to get a Dreamwidth account - you don't have to have an invite code. See http://is.gd/vYOC for info.
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* try the Paid Account Fairy: http://is.gd/ws9u
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== Links! ==
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* http://is.gd/vXyV -- <dwuser>azurelunatic</dwuser>'s post on Similarities and Differences between LiveJournal and Dreamwidth
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* http://is.gd/vYOC -- <dwuser>tajasel</dwuser>'s post about the different ways someone can get a Dreamwidth account
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* http://is.gd/ws9u -- <dwuser>paidaccountfairy</dwuser>, for sending to those wishing for paid time!
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* http://is.gd/wtab -- A Guide To Dreamwidth for LiveJournal users
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* http://is.gd/wsg3 -- direct link to filing a support board request
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* http://is.gd/wrcF -- direct link to page listing a user's invite codes
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Latest revision as of 23:39, 8 December 2017