Difference between revisions of "Support Ninja"

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m (added section on getting involved)
m (I'm on the support team! Can I go on ninjaduty?)
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Sure.  Talk to <dwuser>tajasel</dwuser> and she'll give you the account password.
 
Sure.  Talk to <dwuser>tajasel</dwuser> and she'll give you the account password.
 
* Use [http://search.twitter.com/search?q=dreamwidth twitter search] to find mentions of Dreamwidth.
 
* Use [http://search.twitter.com/search?q=dreamwidth twitter search] to find mentions of Dreamwidth.
* Everytime there's a new tweet mentioning DW, a bracket with a number in will appear in the title/tabs bar of your browser next to the rest of the title ("dreamwidth - Twitter search")
+
* Everytime there's a new tweet mentioning DW, a bracket with a number in will appear in the title/tabs bar of your browser next to the rest of the title (e.g. "(1) dreamwidth - Twitter search")
 
* Navigate to the tab/window and refresh to see the new tweets.
 
* Navigate to the tab/window and refresh to see the new tweets.
 
* Reply to tweets asking questions/reporting problems, either from the web or a twitter client of your choice.
 
* Reply to tweets asking questions/reporting problems, either from the web or a twitter client of your choice.

Revision as of 10:47, 4 May 2009

Support Ninja is a twitter account created by [info]tajasel for reaching out to people asking questions about and reporting problems with Dreamwidth on twitter.

It is controlled by a few interested members of the support team who take shifts at being on "support ninja duty".

The topic of the #supportninja IRC channel will always display the current ninja-on-duty. This Wiki page is intended to be a depository for short links and oft-used statements that can be sent to twitter users.

I'm on the support team! Can I go on ninjaduty?

Sure. Talk to [info]tajasel and she'll give you the account password.

  • Use twitter search to find mentions of Dreamwidth.
  • Everytime there's a new tweet mentioning DW, a bracket with a number in will appear in the title/tabs bar of your browser next to the rest of the title (e.g. "(1) dreamwidth - Twitter search")
  • Navigate to the tab/window and refresh to see the new tweets.
  • Reply to tweets asking questions/reporting problems, either from the web or a twitter client of your choice.

Statements

Links!