Support Ninja

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Support Ninja is a Twitter account created by [info]tajasel. Its purpose is to reach out to people asking questions about and reporting problems with Dreamwidth on Twitter.

It is controlled by a few interested members of the Support team who take shifts at being on "support ninja duty". Talk to [info]tajasel if you want to get involved.

The topic of the #supportninja IRC channel will always display the current ninja-on-duty. This Wiki page is intended to be a repository for short links and oft-used statements that can be sent to Twitter users.

There's little actual support to do; mostly, it's people wanting to know what's so good about DW, how it differs from LJ, and how to get an invite code. If there's an actual technical problem, it's just a case of referring people to the Support board.