Rough first draft of an idea for how the structure of our FAQ might look. Headings are proposed FAQ categories, bullet points are individual FAQs, bold FAQs are ones that are probably important enough to prioritise working on first.
For now, I've just put in a few FAQs, to give an indication of the sort of thing I'm envisioning in each category. Feel free to add more. Also feel free to comment (eg, this should be two FAQs, this is important enough that it should be a priority, we're going to need this category as well, etc.) since this is just at first draft stage at the moment!
- What is Dreamwidth Studios?
- How do I create an account?
- How do I validate my account?
- What are paid account features?
- How do I bring my friends to Dreamwidth? What are invite codes and how do they work?
- How do I post an entry?
- How do I edit an entry?
- What order do entries appear in? How can I fix an entry at the top of the page?
- What are comments?
- How do I post a comment?
- How can I control who can comment on my journal?
Your Journal's Appearance
- How do I change the appearance of my journal?
- How do I add a link list?
- What is a profile? How do I update my profile?
- What are interests?
- How many icons can I have?
- How do I upload an icon?
- How do I join a community?
- How do I post to a community?
- How do I find a community to join?
- How do I create a community?
- How does community moderation work?
- What is a reading list?
- What is a trust list?
- How do I set up filters?
- Who can see my restricted content?
- What are tags?
- What are memories?
- How do I view my reading list?
- Why are some entries not showing up on my reading list?
- What are feeds?
- How do I add a feed to my reading list?
- What is the directory?
- How do I search Dreamwidth?
- Someone is harassing me! How can I report abuse?
- What can I do if my account has been hacked?
- How was it for you?
- Your mom?
- Anything else that doesn't fit into the above?
- How is DW different from [insert other service name here]
- Where can I make suggestions about DW?