Difference between revisions of "Support Wishlist"
From Dreamwidth Notes
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* http://community.livejournal.com/suggestions/826109.html - reset password instructions (or link) in lost username emails (makes sense as a lost username usually means a lost password as well) | * http://community.livejournal.com/suggestions/826109.html - reset password instructions (or link) in lost username emails (makes sense as a lost username usually means a lost password as well) | ||
| + | * For support administrators, a log of all email sent to a particular address or username (within the last X days?) | ||
[[Category: Wishlists]] | [[Category: Wishlists]] | ||
Revision as of 21:09, 21 February 2009
- See this page Support_Overhaul_by_gerg. Includes screenshots and descriptions of the idea I had. Gerg 19:55, 19 July 2008 (UTC)
- http://community.livejournal.com/suggestions/882211.html -- enable sorting of Support requests by ones that have no response yet. Counter-suggestions include letting a volunteer tag a request as one they don't want to look at again (e.g., if it's one they know has been answered adequately).
- http://community.livejournal.com/suggestions/882065.html -- enable sorting of Support requests by ones you haven't touched. Also, enable sorting of green support requests by ones you have or haven't touched.
- http://community.livejournal.com/suggestions/362810.html -- link to FAQs about certain error messages with those error messages
- Bring back a link to the user's friends page to the summary area at the top of a request. (Still present for S1 users, as the link behind the style number for the friends page, but not for S2 users.) -- Pne 14:56, 9 February 2009 (UTC)
- http://community.livejournal.com/suggestions/826109.html - reset password instructions (or link) in lost username emails (makes sense as a lost username usually means a lost password as well)
- For support administrators, a log of all email sent to a particular address or username (within the last X days?)
